Pouch Terms & Conditions
Read Pouch's Terms and Conditions for a clear understanding of how our app operates, handles disputes, and safeguards your data.
Pouch LTD Terms and Conditions
Last updated August 23, 2024
1. Introduction
1.1 Pouch LTD ("Pouch," "we," "our," or "us") is a company registered in England and Wales with its registered office at 1a Spen Road, Leeds, LS16 5AL, United Kingdom.
1.2 These Terms and Conditions ("Terms") govern your use of our services, including our mobile applications ("Mobile App") and website (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services.
1.3 We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and through the Services. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.
1.4 It is recommended that you print or save a copy of these Terms for your records and future reference.
2. The Service
2.1 Pouch LTD provides a financial management service that includes automated budget generation, personalised savings guidance, spending behaviour tracking, and financial tips using OpenAI’s natural language processing ("the Service").
2.2 By using the Service, you warrant that you are at least 16 years old and have the legal capacity to enter into this agreement.
2.3 To use the Service, you must create an account and connect your banking data through our open banking provider. The Service will monitor and analyse your financial data to provide insights and recommendations.
2.4 The Service is intended to assist you in managing your finances and should not be considered as a substitute for professional financial advice.
2.5 Pouch LTD is not a financial advisor and does not provide financial advice. The information and insights provided by the Service are for informational purposes only.
3. Account Registration and Security
3.1 To access the Service, you must register for an account by providing accurate and complete information as requested. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
3.2 You must not allow anyone else to access the Service using your credentials. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.
3.3 We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, false, or misleading.
4. Data Access and Usage
4.1 By using the Service, you grant us and our trusted partners a non-exclusive, royalty-free license to access and use your banking data for the purposes of providing the Service.
4.2 We will not initiate any payments or transactions from your bank accounts. Your data will be used to provide financial insights and recommendations only.
4.3 We may aggregate and anonymise your data for analysis and reporting purposes, ensuring that no personally identifiable information is disclosed.
4.4 Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference.
5. Privacy and Cookies
5.1 We use cookies and similar technologies to provide the Service. By using the Service, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.
5.2 You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Service.
6. User Conduct
6.1 You agree not to use the Service for any unlawful or prohibited activities, including but not limited to:
Interfering with or disrupting the Service or servers.
Attempting to gain unauthorized access to the Service.
Transmitting any viruses or harmful code.
Using the Service to violate the rights of others.
6.2 You may not use the Service to engage in any fraudulent, unethical, or illegal activities.
6.3 You must comply with all applicable laws and regulations in your use of the Service.
7. Third-Party Services
7.1 The Service may contain links to third-party websites and services. We are not responsible for the content or practices of these third parties. Your use of third-party services is subject to their respective terms and conditions.
7.2 We do not endorse or assume any responsibility for any third-party websites, services, or content.
7.3 Any transactions you enter into with third parties through the Service are solely between you and the third party.
8. Fees and Payments
8.1 Pouch LTD offers a service that require a subscription. Subscription fees will be clearly indicated, and you agree to pay any applicable fees.
8.2 Subscription fees may be paid on a monthly or annual basis and are non-refundable except as provided in these Terms.
8.3 We reserve the right to change subscription fees at any time. Any changes to subscription fees will be communicated to you in advance.
8.4 If you fail to pay the subscription fees, we may suspend or terminate your access to the Service.
9. Intellectual Property
9.1 All content and materials included in the Service, including text, graphics, logos, and software, are the property of Pouch LTD or its licensors and are protected by copyright, trademark, and other intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use only.
9.3 You may not copy, reproduce, distribute, or create derivative works from any content or materials included in the Service without our prior written consent.
10. Termination and Suspension
10.1 We reserve the right to suspend or terminate your access to the Service at our discretion, including but not limited to:
Breach of these Terms.
Non-payment of subscription fees.
Suspected fraudulent activity.
Violation of applicable laws or regulations.
10.2 You may terminate your account at any time by contacting us at info@getpouchai.com. Upon termination, your right to use the Service will immediately cease.
10.3 We reserve the right to retain any data necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
11. Limitation of Liability
11.1 The Service is provided "as is" and "as available" without any warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free.
11.2 To the fullest extent permitted by law, Pouch LTD shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Service.
11.3 Our total liability to you for any claims arising out of or in connection with the Service shall be limited to the amount paid by you, if any, for accessing the Service.
11.4 We do not exclude or limit our liability for death or personal injury caused by our negligence or for any other liability that cannot be excluded or limited by law.
12. Indemnification
12.1 You agree to indemnify, defend, and hold harmless Pouch LTD, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Service, your breach of these Terms, or your violation of any rights of another party.
13. Governing Law
13.1 These Terms are governed by and construed in accordance with the laws of United Kingdom and Northern Ireland. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom and Northern Ireland.
14. General Provisions
14.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
14.2 Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
14.3 These Terms constitute the entire agreement between you and Pouch LTD regarding your use of the Service and supersede any prior agreements or understandings.
14.4 You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without notice to you.
15. Contact Information
15.1 If you have any questions or concerns about these Terms, please contact us at:
Pouch LTD
1a Spen Road, Leeds, LS16 5AL, United Kingdom
Email: info@getpouchai.com
By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.